Service status
The service status page shows a list of all the managed FortiGate devices, their last update time, and their status. A device’s status can be one of the following:
- Up to Date: the latest package has been received by the FortiGate unit.
- Pending: The FortiGate unit has an older version of the package due to an acceptable reason (such as the scheduled update time having not come yet).
- Problem: The FortiGate unit missed the scheduled query, or did not correctly receive the latest package. l Unknown: The FortiGate unit’s status is not currently known.
Pending updates can also be pushed to the devices, either individually or all at the same time. The list can be refreshed by selecting Refresh in the toolbar.
Package service status
Query server
This page displays the following:
| Push Pending | Select the device in the list and select Push Pending in the toolbar to push the update to the device.
This option is available in the right-click menu. |
| Push All Pending | Select Push All Pending in the toolbar to push the update to the devices in the list.
This option is available in the right-click menu. |
| Refresh | Select to refresh the list. |
| Device | The device serial number or host name is displayed. |
| Status | The service update status. Hover the mouse cursor over a pending icon to view the package to be installed. |
| Last Update Time | The date and time of the last update. |
To push updates to a device or devices:
- Go to FortiGuard Management > Package Management > Service Status.
- Select Push All Pending in the toolbar, or right-click and select Push All Pending from the pop-up menu, to push all the pending packages to their devices.
- Select a device, then right-click and select Push Pending from the pop-up menu to push the pending package to that device.
Query server management
The query server manager shows when updates are received from the server, the update version, the size of the update, and the update history. It also has graphs showing the number of queries from all the managed FortiGate units made to the FortiManager device.
Receive status
The view the received packages, go to FortiGuard Management > Query ServerManagement > Receive Status.
Query server management
Query receive status
The following information is displayed:
| Refresh | Select to refresh the table. |
| Status | The FortiGuard Web Filterand Email FilterConnection Status. |
| Package Received | The name of the received package. |
| Latest Version | The latest version of the received package. |
| Size | The size of the package. |
| Update History | Select to view the package update history. See Update history. |
Update history
Selecting the update history button for a package opens the update history page for that package.
Package update history
The following information is displayed:
| Date | The date and time of the event. |
Query server
| Event | The event that occurred. One of: Manual Update or Poll Update. |
| Status | The status of the event. |
| Download | The version number and size of the download. |
Query status
Go to FortiGuard Management > Query ServerManagement > Query Status to view graphs that show: the number of queries made from all managed devices to the FortiManager unit over a user selected time period, the top ten unrated sites, and the top ten devices for a user selected time period.
Query status example
The following information is displayed:
| Top 10 Unrated Sites | Displays the top 10 unrated sites and the number of events. Select the refresh icon to refresh the graph information. |
| Top 10 Devices | Displays the top 10 devices and number of sessions. Select the edit icon to edit the statistics period. Select a time period from the drop-down list.
Select the refresh icon to refresh the graph information. |
Firmware images
| Number of Queries | Displays the number of queries over a period of time. Select the edit icon to edit the statistics period. Select a time period from the drop-down list.
Select the refresh icon to refresh the graph information. |
Firmware images
Go to FortiGuard Management > Firmware Images to manage the firmware images stored on the FortiManager device. You can import firmware images for FortiGate, FortiCarrier, FortiAnalyzer, FortiManager, and FortiAP.
You can download only those images that are needed from the FDS systems, and customize which firmware images are available for deployment.
Firmware images list
The following information and settings are available:
| Import Images | Select to open the firmware image import list. |
| Show Models | From the drop-down list, select All to show all the available models on the FortiGuard server, or select Managed to show only the models that are currently being managed by the FortiManager device. |
| Product | Select a managed product type from the drop-down list. Select one of FortiGate, FortiCarrier, FortiAnalyzer, FortiManager, orFortiAP. |
| Model | The device model number that the firmware is applicable to. |
| Latest Version | The latest version of the firmware that is available. |
| Preferred Version | The firmware version that you would like to use on the device. Select Change to open the Change Version dialog box, then select the desired version from the drop-down list and select OK to change the preferred version. |
| Size | The size of the firmware image. |
| Action Status | The status of the current action being taken. |
| Release Notes | A link to a copy of the release for the firmware image that has been downloaded. |
| Download/Delete | Download the firmware image from the FDS if it is available. If the firmware images has already been downloaded, then delete the firmware image from the FortiManager device. |
Firmware images
For information about upgrading your FortiManager device, see the FortiManagerRelease Notes or contact Fortinet Customer Service & Support.
To import a firmware image:
- Go to FortiGuard Management > Firmware Images. Select Import Images in the toolbar.
Firmware images import page
- Select a device in the list and select Import in the toolbar.
- In the Upload Firmware Image dialog box, select Browse to browse to the desired firmware image file.
Local firmware images
To delete firmware images:
- Go to FortiGuard Management > Firmware Images and select Import Images in the toolbar.
- Select the firmware images you would like to delete.
- Select the Delete toolbar icon. A confirmation dialog box appears.
- Select OK to delete the firmware images.