Search for a known solution

You can save time and effort during the troubleshooting process by checking if other FortiMail administrators experienced a similar problem before. First check within your organization. Next, access the Fortinet online resources that provide valuable information about FortiMail technical issues.

Technical documentation

FortiMail install guides, administration guides, quickstart guides, and other technical documents are available online at: http://docs.fortinet.com/fmail.html

Also check the release notes for your FortiMail unit.

Knowledge Base

The Fortinet Knowledge Base includes a variety of articles, white papers, and other documentation providing technical insight into a range of Fortinet products at: http://kb.fortinet.com

Fortinet technical discussion forums

Administrators can exchange experiences and tips related to their Fortinet products through an online technical forum at: http://support.fortinet.com/forum

Fortinet training services online campus

The Fortinet Online Campus hosts a collection of tutorials and training materials which can help increase your knowledge of the Fortinet products at: http://campus.training.fortinet.com