Configuring active users
The Active User tab lets you enable, delete, maintain, and reset the following secured mail recipients:
- recipients who have received secured mail notifications from the FortiMail unit
- recipients who have registered or authenticated on the FortiMail unit To view and manage active users, go to User > IBE User > Active User.
Figure 184:Active User tab
| GUI item | Description |
| Delete
(button) |
Select to remove a selected user in the list.
A deleted user cannot access the FortiMail unit. |
| Maintenance (button) | Select a user and click this button to manage that user’s mailboxes, such as Inbox, Drafts and Sent. You can check the size of a mailbox and empty a mailbox as required.
The SecureMail mailbox contains the secured email for the user. The encrypted email are put into this mailbox if Pull is selected to retrieve IBE mail. The Bulk mailbox contains spam that are quarantined by the FortiMail unit. |
| GUI item | Description |
| Reset User (button) | Click to reset a mail user and require new login information to access the FortiMail unit.
Resetting a user sends the user a new notification and the user needs to re-register on the FortiMail unit. |
| IBE domain | Select the name of an IBE domain to view its active users.
For more information about IBE domain, see “Configuring IBE authentication” on page 451. |
| Search | Enter the name of a user, or a partial user name with wildcards, and press Enter. The list of users redisplays with just those users that meet the search criteria.
To return to the complete user list, clear the search field and press Enter. |
| Enabled | Select the check box to activate a mail user. A disabled user cannot access the FortiMail unit. |
| Displays the email address of mail users. | |
| First Name, Last
Name |
Displays the first and last name of a mail user. This information appears when a mail user registers on the FortiMail unit. |
| Status | The mail user has four status possibilities:
• Pre-registered: The FortiMail unit encrypts an email and sends a notification to the recipient. • Activated: The mail recipient registers on the FortiMail unit. • Password reset: When a mail recipient who is provided with new password to access the FortiMail unit has actually changes the password, this status appears. • LDAP: When a mail recipient. who belongs to an IBE domain bound with an LDAP profile authenticates on the FortiMail unit, this status appears. For more information about IBE domain, see “Configuring IBE authentication” on page 451. |
| Last Access | Displays the time stamp when:
• the FortiMail unit sends a notification (Pre–registered status) • the mail recipient registers on the FortiMail unit (Activated status) • a mail user changes the password (Password reset status) • a mail recipient, who belongs to an IBE domain, authenticates on the FortiMail unit (LDAP status) |
Configuring expired users
Depending on the configuration of User registration expiry time and User inactivity expiry time in the IBE service, if email recipients fail to register or authenticate on the FortiMail unit, or fail to access the FortiMail unit after registration for a certain period of time, they become expired users. For more information about IBE service configuration, see “Configuring IBE encryption” on page 357.
The Expired User tab displays the same information as the Active User tab except that the users in this list have expired. These users need to re-register on the FortiMail unit when a new notification arrives to become active.
| GUI item | Description |
| Delete
(button) |
Select to remove a selected user in the list.
A deleted user cannot access the FortiMail unit. |
| Maintenance (button) | Select a user and click this button to manage that user’s mailboxes, such as Inbox, Drafts and Sent. You can check the size of a mailbox and empty a mailbox as required.
The SecureMail mailbox contains the secured email for the user. The encrypted email are put into this mailbox if Pull is selected to retrieve IBE mail. The Bulk mailbox contains spam that are quarantined by the FortiMail unit. |
| IBE domain | Select the name of an IBE domain to view its active users.
For more information about IBE domain, see “Configuring IBE authentication” on page 451. |
| Search | Enter the name of a user, or a partial user name with wildcards, and press Enter. The list of users redisplays with just those users that meet the search criteria.
To return to the complete user list, clear the search field and press Enter. |
| Enabled | Select the check box to activate a mail user. A disabled user cannot access the FortiMail unit. |
| Displays the email address of mail users. | |
| First Name, Last
Name |
Displays the first and last name of a mail user. This information appears when a mail user registers on the FortiMail unit. |
| Status | Displays the expired user’s status. |
| Last Access | Displays the time stamp when the user was last active. |
Configuring security questions
There are several predefined security questions available to present to mail recipients when they register on the FortiMail unit. You can add questions.
To view the security questions, go to User > IBE User > Secure Question.
Figure 185:Secure Question tab
| GUI item | Description |
| Edit
(button) |
Select a question and click Edit to modify it. You cannot edit a predefined question except to disable or enable it. |
| Language | From the drop-down list, select the language that applies to all questions on this page. For more information, see “Language” on page 450. |
| Enabled | Select to enable a question. Clear the check box to remove a question from use. |
| Question | Displays the content of the question in the selected language. |
| Language | Displays the language selected in the Language drop-down list.. |
To add a new security question
- Double-click an empty row beneath the predefined questions.
A dialog appears.
Figure 186:New security question
- Select Enable to activate the question.
- Enter the question in the Question
The language is determined by the language choice on the tab.
- Click OK.
I am using FortiGate 5.6.3 and I don’t see any buttons to allow me to export users into a csv file.
Any help would be appreciated.
Thanks.