Searching email in the system quarantine
You can search a system quarantine folder for email messages based on their message body content and message headers.
To search the per-recipient quarantine
- Go to Monitor > Quarantine > System Quarantine.
- Double-click a system quarantine folder.
The search will examine only email that is within the folder that you select.
- Click Search.
A dialog appears.
Figure 72:Search dialog
- Configure one or more of the following search criteria.
Email messages must match all criteria that you configure in order to be included in the search results. For example, if you configure From and Subject, only email messages matching both From: and Subject: will be included in the search results.
| GUI item | Description |
| From | Enter either or both the display name and sender email address as it appears in the message header (From:), such as:
User 1 <user1@example.com> |
| To | Enter either or both the display name and recipient email address as it appears in the message header (To:), such as:
User 2 <user2@example.com> |
| Cc | Enter carbon copy email addresses. |
| Subject | Enter all or part of the text contained in the subject line. |
| Text | Enter all or part of the text contained in the message body. |
| Client IP | Enter the SMTP client’s IP address. |
| Endpoint ID | Enter the endpoint ID, such as the MSISDN, subscriber ID, or other identifiers. |
| Date from
(date selector) |
Enter the beginning of the range of email message dates to include in the search results. |
| Date to
(date selector) |
Enter the end of the range of email message dates to include in the search results. |
The FortiMail unit executes the search and displays a list of email messages in the system quarantine that match the search criteria.